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Facilitator Bios

 

Mind Resources Certified Trainer SealMind Resources Certified Trainers

The following list of experienced facilitators are Mind Resources Certified Trainers and accredited to train the FiSH! Philosophy exclusively through Mind Resources. Mind Resources is the Master Licensee of the FiSH! Philosophy in the Asia-Pacific region and reserves the right to allocate the most appropriate trainers against client requirements for the delivery of FiSH! Philosophy training.

Have a read through the bios of our facilitators to get to know them a little better.

Michele Nash

Our “Star FISH” presenter, Michele has a blue ribbon training reputation that is well known in Australia and overseas.  She is the Mind Resources Director of Training Services as well as our Certified Master Trainer specialising in the famous FISH! Philosophy. She leads our training team with enthusiasm, passion, and genuine excitement for all she does! With over 20 years’ experience, she is also a fully qualified Behavioural & Value Analyst working with a variety of psychometric assessment tools especially advanced DISC. Michele has been accredited with numerous certifications for training and facilitation in a wide range of areas including sales, customer service, team building, management, leadership, and communication/negotiation strategies and is also a fully certified NLP Master Coach and Trainer.

Regions Serviced: Australia New Zealand

Susan Chui Ling, Chang

Susan Chui Ling, Chang has over 18 years experience as a trainer and her vocation is management, training, lecturing and consultancy in the Retail, Tourism and Hospitality industries.  She has experience with designing and developing programmes and is a certified Developer, Trainer and Assessor.  Susan has a fun, participative and interactive delivery style to ensure her facilitation effectively brings about change in attitudes, as well as acquisition of skills and knowledge.

Regions Serviced: Singapore

Ken Choo

Ken is a US trained engineer and a certified FiSH! Philosophy facilitator with more than 18 years experience in managing business processes in service and manufacturing sectors. He has a proven track record in business process management, quality assurance and process improvement in several MNCs and a range of SMEs across various industries. His niche is in implementing innovative quality and process improvement systems in service industries and large organisations. Ken is also an international register of certificated auditors - IRCA(UK) certified management system lead auditor. Ken has completed over 100 management consultancy projects and training sessions. Key clients include Ajinomoto, Allianz Insurance, Bank Negara, Institut Bank-Bank Malaysia, Mayban Assurance, Putrajaya Holdings, Sarawak Forestry Corporation, Toshiba, Resorts World (Genting), Samsung and many others.

Regions Serviced: Malaysia

Kelly Chong

Kelly’s work in Organisation Development has helped organisations improve their capacity to handle a variety of functions and relationships. She has studied at the University of Queensland and has 8 years of training experience. She evokes creative learning through her training, which embraces both aspects of practicality and dynamism, and her expertise has brought about positive changes in her participants to explore their optimum potential.

Regions Serviced: Singapore

Ray Jaap

Ray is an accomplished workplace trainer and coach with many years experience training in cultural change and workplace safety. He is based in Brisbane, but travels extensively to training venues or private courses at organisations throughout Queensland, Northern Territory and Northern NSW. Totally sold on FISH! Ray is certified by Mind Resources as a FISH! Philosophy Facilitator and believes training and learning should be fun and exciting! He has a Diploma of Vocational Education and Training, Diploma of Training, Design and Development, Diploma of Quality Auditing and is a fully qualified Workplace Health and Safety trainer. With many years experience as a manager of large retail stores, sales teams and as an owner of several businesses, Ray has no problem connecting with people of all persuasions.

Regions Serviced: Australia

Sing Ming Koh

Sing Ming focuses on the human dimension of organisations, helping them to develop in areas of leadership, strategic planning, innovation, teambuilding and change effectiveness. An accomplished and well-received facilitator, his cross-cultural experience has seen him work with many major clients throughout the APAC region. This experience includes leading people and teams, managing successful growth business areas, and consulting with government agencies, FMCGs and high volume businesses to improve their performance targets and service delivery.

Regions Serviced: Singapore

Jodie Rybicki

Jodie has Bachelors degrees in Biological Science and Education, coupled with a graduate certificate in eLearning and a certificate IV in training and assessment. She has taught in a range of secondary schools for more than eight years and is passionate about science education. Jodie spends time working for Scitech, travelling around Western Australia and increasing the confidence of primary school teachers. Jodie hopes to increase the positive culture within schools, empowering staff and students to make positive life decisions.

Regions Serviced: Australia

Janet Sin

With over 12 years of experience in spearheading and executing initiatives in people development and employee productivity, Janet is a veteran in the Learning and Organisational Development arena. A fluent speaker in English, Mandarin and Cantonese, she holds a Master in Training and Development from the University of Melbourne, a Bachelor of Arts (majoring in Philosophy and Geography) from the National University of Singapore and a national Advanced certificate in Training and Assessment.

Regions Serviced: Singapore

Karen Stent

Karen is a passionate achiever using the ‘FiSH!’ Philosophy and was nominated in 2011 by Steve Lundin (the author of FiSH!) as one of the business leaders who has achieved the most results using these approaches. New Zealand based, Karen Stent comes from a solid business background with over fifteen years experience in management, within recruitment & human resources, business consulting, and tourism and hospitality. She is extremely customer-focused and her enthusiasm for learning and development plays a key factor to creating an environment where people become curious enough to implement new changes and achieve positive outcomes.

Regions Serviced: Australia New Zealand

Margaret Smith

Margaret has a Graduate Diploma in Human Resources Development, Bachelor of Arts majoring in Sociology and Certificate IV in Training and Assessment. Her commitment is to supporting and nurturing people to achieve their full potential whilst enjoying the journey of discovery and learning. With 18 years experience as a learning and development facilitator, Margaret has developed teams and managers in many workplaces including the public service, call centres and the retail sector. She is an incredibly impressive presenter, who has the ability to entertain and capture your attention from the moment she starts speaking to the conclusion of her workshops.

Regions Serviced: Australia New Zealand

Geoff Wake

Geoff has helped businesses lift the performance of their people across New Zealand and Asia since 1996. He delivers inspirational coaching and quality seminars with a focus on sales, customer service, leadership and cultural change. Geoff is a Certified Behavioural, Values and EQ Analyst. He is a Neuro-Semantics Master Practitioner and Trainer and qualified Meta-Coach. With a background in self-actualising psychology, Geoff coaches teams and individuals to close the 'knowing-doing' gap, release potential and help turn vision into reality. Geoff has worked across numerous industries and is highly sought after for his practical approach, extensive experience and his ability to produce tangible results.

Regions Serviced: New Zealand

Alison Welsh

Alison is a dynamic educator with an extensive career in teaching, management and early learning. She passionately believes that successful business and successful education have a common fundamental basis - a positive culture. A positive culture facilitates higher academic achievement and higher levels of creativity and productivity, whether it’s a workplace, a school or a childcare setting. Alison is an accredited FiSH! Philosophy trainer bringing FiSH! Philosophy to teachers, businesses and the childcare industry.

Regions Serviced: Australia

Hsiao-Wei Wong

Hsiao-Wei is an energetic and engaging trainer who believes that people learn better when they have fun and make their own connections. Her workshops are always highly interactive with experiential learning activities and her strength lies in her ability to simplify complex concepts and make them easily understood. She has more than 15 years of hands-on leadership experience in Human Resources, and has worked with various multi-national organisations. She is a certified and International Coach Federation credentialed coach.

Regions Serviced: Singapore

Jocelyn Yap

Jocelyn’s career spans 20 years of broad experience within the FMCG and the service industry. She was an experienced operations manager at Nestle and later became the regional training manager before she turned to full-time corporate training and performance coaching. Being a Certified Performance Coach, she has conducted account management coaching and training sessions for sales and service professionals to encourage self-development and cultivate skills to understand customers’ needs and help clients achieve customer satisfaction. Jocelyn is also a Certified FiSH! Philosophy Facilitator.

Regions Serviced: Malaysia

Nathan Yung

Nathan, seminar speaker, corporate trainer and teamwork coach has contributed to training and coaching sessions for over 13 years, with extensive experience in providing various training services in Hong Kong, Taiwan and mainland China. From his energetic style of training and facilitation, Nathan specialises in delivering speeches and workshops on Motivation, Leadership, Sales Process, Personal Growth, Team Building and problem solving with professional utilisation on NLP, Enneagram, MBTI, ABC (Adventure-Based Counseling) the FiSH! Philosophy. Nathan is now working on his PhD in Enterprise Management, graduated in Master in Counseling and BSc Building and Construction. He earned the professional qualification of Registered Corporate Coach from WABC, Certified National Psychological Counselor in China, NLP Master Practitioner & NLP certified Trainer from NFNLP (USA). His clientele include: SONY Corporation, Bank of China, Prudential, AIA, ING, Ericsson, KFC, Miramar Group, Eton Properties, EaseCox corporation, Centaline Investment Group, Ricacorp Properties, Midland Realty, PingAn Insurance, Dynasty Group, HKGCC, LUAHK, HKRMA, IFPHK, HKTDC, Auxiliary Medical Services, MHA, MPDA, CTM Macau and others.

Regions Serviced: China Hong Kong