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Testimonials
Smile “I looked long and hard for a program to use for the Metro Transit Authority (MTA) here in Nashville. There are hundreds of customer service training tapes out there and none of them seemed appropriate. As soon as I saw 'SMILE!' I knew I had found my program. And when the folks at the MTA saw it - it sealed the deal. SMILE! is now a part of the new employee training as well as the customer service training for all existing MTA employees.”
- David L. Preston, Hospitality Industry Training Director, Nashville Convention and Visitors Bureau
The New Business of Paradigms "I have been using Joel Barker's material for over fifteen years in training and OD interventions regarding leadership, change and innovation. I was very happy to see that the original Business of Paradigms had been updated. There are some things I miss from the earlier version but I'm very happy to see the current examples in the New Business of Paradigms. All in all, it met my expectations and accomplishes the learning points I want to make." -AVP, Associate Training -a Financial Services Company
What to do When Conflict Happens "Using the C.A.L.M. Model, the 100 plus companies of CPrint(r), Certified Printers International, now have a much better understanding of what conflict is and how to deal with it in the work place. The program held everyone's attention and gave us an easy way to understand and remember the strategies and techniques needed to handle workplace problems in effective and timely ways." -Thomas P. Crouser, Consultant, Crouser &Associates Inc
OUCH! That Stereotype Hurts: "Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict – just practical, specific skills that can be immediately applied in the workplace. OUCH! is a must-have and a must-see for anyone seeking to create and sustain a respectful workplace." -Sondra Thiederman, Ph.D., Author, Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
The Clarity Imperative "John single-handedly transformed the way we think about branding our organisation and ourselves as professionals. He clearly hit home in helping us to better present ourselves. John's presentation style is engaging, powerful, memorable, and influential.” -Lander Medlin, Executive Vice President, APPA - Leadership in Educational Facilities
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Mind Resources comprehensive library of text-based, learning resources are designed to meet your organisation’s training needs.

Our collection includes: Business Books and Essential Titles, Profiles & Assessments, Surveys and Tools, Coaching Guides, Workbooks and Facilitator Guides to support training initiatives.

Browse our training texts below or contact Mind Resources if you have any queries.



Training Texts & Guides


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Detailed Coaching Guides

Facilitator's Guides

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Personal Success Profile - Self Discovery Series

Taking personal responsibility for your own excellence and success will benefit both you and your organisation... 

AUD $19.95
Details

Project Management Pocketbook

This provides team leaders and team members with useful tips and tools for efficient and effective task management... 

AUD $14.95
Details

Problem Solving & Decision-Making Profile DCG

This includes the entire content of the Instrument Facilitator Guide in addition to an entire page of explanatory notes and coaching tips... 

AUD $149.95
Details

Networking & Relationship Building Profile DCG

The Networking & Relationship Building DCG includes the entire content of the Instrument Facilitator Guide in addition to an entire page of explanatory notes and coaching tips on every single question in the instrument… 

AUD $149.95
Details

Problem Solving & Decision-Making Profile

Effective and efficient problem solving and decision making is a prerequisite for personal and organisational performance and success... 

AUD $16.32
Details

Psychometric Management Pocketbook

This pocketbook not only benefits employers, but also provides employees with an understanding of what is involved in completing such tests... 

AUD $14.95
Details

People in Project Management

The success of project management is highly dependent on the people involved... 

AUD $69.00
Details

Networking & Relationship Building Profile Facilitator's Guide

The Networking & Relationship Building Instrument Facilitator's Guide explains the underpinning structure of the seven key competencies... 

AUD $69.95
Details

Personal Effectiveness Skill Builder

Almost every enterprise spends time trying to ensure that the entire organisation works effectively... 

AUD $12.50
Details

Project Management

This explains the entire project management process in great detail, with practical techniques and case studies... 

AUD $69.00
Details

Leadership Profile and Pocketbook Pack

Would you like to discover your current level of Leadership Effectiveness... 

AUD $27.23
Details

Managing Change Pocketbook 2nd Edition

The Managing Change Pocketbook is for all those responsible for managing change or wishing to understand an imposed change… 

AUD $14.95
Details

Managing Customer Service Pocketbook

Earning loyalty is about delighting the customer by delivering outstanding service… 

AUD $14.95
Details

Negotiating Style Profile

This profile is designed to assist individuals to determine and understand their own negotiating style preferences, to help them for the future... 

AUD $19.95
Details

Managing Recruitment Pocketbook

This pocketbook explains how to plan recruitment, attract the right candidates, assess CVs and application forms, and more… 

AUD $14.95
Details

Managing Upwards Pocketbook

This book is about how to get the best from your working relationship with your boss and other senior staff... 

AUD $14.95
Details

Marketing Pocketbook 3/e

The Marketing Pocketbook is authoritative, comprehensive and - with its clear, concise, factual wording - easily accessible. The content is structured into three parts… 

AUD $14.95
Details

Multiple Intelligences-A Trainer's Resource of 35 Activities

These activities will change forever how facilitators teach as well as how participants think about themselves and those they work with... 

AUD $220.00
Details

Negotiating Skill Builder

The Negotiating Skill Builder covers all aspects of the negotiation process as a special kind of communication because it uses a number of tactics and methods that are not usually part of normal everyday conversation or discussion.... 

AUD $12.50
Details

Meetings Pocketbook 2nd Edition

The Meetings Pocketbook reveals all the do's and don'ts needed to make meetings successfu 

AUD $14.95
Details




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