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Give ‘Em the Pickle “Give ‘Em the Pickle works. We will continue to use the training program and we will continue to recognize employees for going out of their way for the guest and each other.”
- Steve Leonard, Vice President of Westmark Hotels

Smile “I looked long and hard for a program to use for the Metro Transit Authority (MTA) here in Nashville. There are hundreds of customer service training tapes out there and none of them seemed appropriate. As soon as I saw 'SMILE!' I knew I had found my program. And when the folks at the MTA saw it - it sealed the deal. SMILE! is now a part of the new employee training as well as the customer service training for all existing MTA employees.”
- David L. Preston, Hospitality Industry Training Director, Nashville Convention and Visitors Bureau

The New Business of Paradigms "I have been using Joel Barker's material for over fifteen years in training and OD interventions regarding leadership, change and innovation. I was very happy to see that the original Business of Paradigms had been updated. There are some things I miss from the earlier version but I'm very happy to see the current examples in the New Business of Paradigms. All in all, it met my expectations and accomplishes the learning points I want to make." -AVP, Associate Training -a Financial Services Company

What to do When Conflict Happens "Using the C.A.L.M. Model, the 100 plus companies of CPrint(r), Certified Printers International, now have a much better understanding of what conflict is and how to deal with it in the work place. The program held everyone's attention and gave us an easy way to understand and remember the strategies and techniques needed to handle workplace problems in effective and timely ways." -Thomas P. Crouser, Consultant, Crouser &Associates Inc

OUCH! That Stereotype Hurts: "Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict – just practical, specific skills that can be immediately applied in the workplace. OUCH! is a must-have and a must-see for anyone seeking to create and sustain a respectful workplace." -Sondra Thiederman, Ph.D., Author, Making Diversity Work: Seven Steps for Defeating Bias in the Workplace

The Clarity Imperative "John single-handedly transformed the way we think about branding our organisation and ourselves as professionals. He clearly hit home in helping us to better present ourselves. John's presentation style is engaging, powerful, memorable, and influential.” -Lander Medlin, Executive Vice President, APPA - Leadership in Educational Facilities

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The Mind Resources’ library contains over 2,500 films that cover topics on leadership skills, improving sales techniques, customer service, people management, dealing with diversity in the workplace, and much more! Many of the films are available in Mandarin, Cantonese or have Chinese sub-title language versions.

Click on the category you’re interested in below, or scroll down to see the list of all films available on our website. Remember, contact us if you would like to organise free 24-hour access to full film previews.

Training Films

FiSH! Philosophy Package

Includes all the basics you need to lead powerful, memorable and fun FiSH! training sessions!

AUD $1 100.00 Details

Embracing Change

Fast-paced and funny, this four minute program is applicable for all levels of an organisation, and will effectively set the stage for meaningful dialog.

AUD $390.00 Details

Celebrate! Change Your Lens, Change Your Life

Shot on the beautiful island of Molokai, Hawaii, Celebrate! Change Your Lens, Change Your Life highlights Dewitt's unique perspective and amazing photography.

AUD $750.00 Details

Tell Me A Story: A Powerful Way to Inspire Action

In this program, communication expert John Jenson illustrates the difference between conveying information and creating an emotional experience through story.

AUD $990.00 Details

Communication Counts: Speaking & Listening for Results

This program provides a brief look at six communication problems while offering common sense tips on how to prevent them.

AUD $890.00 Details

The Mind of a Leader Part I & II

Combo Special SAVE 10% - PART I: The Mind of a Leader I is a set of 4 DVDs featuring questions and practical hands-on advice in regards to both individual and organisational success. Part II consists of 2 DVDs and examines different aspects of modern lead

AUD $985.50 Details

The Mind of a Leader Part II

PART II: The Mind of a Leader II is a set of 2 DVDs that examine different aspects of modern leadership.

AUD $320.00 Details

The Mind of a Leader Part I

PART I : The Mind of a Leader I is a set of 4 DVDs featuring questions and practical hands-on advice in regards to both individual and organisational success.

AUD $775.00 Details

The Respectful Workplace: It Starts With You

This program combines dramatic vignettes and helpful onscreen hosts to illustrate four things individuals must do to ensure that their workplace is respectful and inclusive...

AUD $690.00 Details

The Respectful Communicator: The Part You Play

With the increased diversity present in today's workplace, the potential for miscommunication has never been greater...

AUD $690.00 Details

ACTIONS Speak! Behavioural Interviewing

A fresh and entertaining approach to behaviour-based interviewing.

AUD $850.00 Details

Turn 'Em On Turn 'Em Loose

Turn ’Em On, Turn ’Em Loose! explores how to create a culture that results in turned-on, energised team members and phenomenal growth...

AUD $690.00 Details

The Right Words At the Right Time

Produced specifically for front-line public employees, this practical training demonstrates how to turn a citizen/customer's frustration or complaint into understanding.

AUD $890.00 Details

FiSH! The Classroom Experience Guide (per pack)

The Classroom Experience Guide provides interactive experiences designed to help students help you to build a more respectful, focused and fun learning environment.

AUD $390.00 Details

FiSH! Starter Kit (for schools)

FiSH! Starter Kit speaks to the heart of what education is about—passion, focus, respect, responsibility, and fun. It’s a great way to energise your staff and ignite a conversation about the school you want to create.

AUD $990.00 Details

FiSH! Philosophy Film (Film Only)

Seattle's world-famous Pike Place Fish Market is an otherwise ordinary fish market that's extraordinarily successful...

AUD $814.00 Details

6 Steps to Service Recovery

If you’re in the business of serving customers, sooner or later you’re going to experience challenges where your company, your product or your service comes up short. What do you do when something goes wrong?...

AUD $740.00 Details

Questioning Techniques

Proper questioning techniques are key when gaining needed information from a caller or customer. High level questioning techniques are a learned skill.

AUD $740.00 Details

The 4 C's of Coaching Skills

A powerful management development resource. This content-rich training tool explains the differences between training, coaching...

AUD $740.00 Details

Influencing the Interaction

This course identifies six practices which will help service providers offer a more positive experience for their customer.

AUD $740.00 Details

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