The Time Management Pocketbook is one of our most popular titles, now in its 5th edition. Effective use of time is not just about using your diary better; it calls for many management skills... 

The Training Needs Analysis Pocketbook will ensure that your people development solutions are tied to the organisation's strategic plans and objectives... 

The Training Evaluation Pocketbook explains - succinctly, visually and with abundant informative examples - how to measure your training results... 

The Telesales Pocketbook is full of advice and good ideas for everyone who uses the phone to generate sales and there are also useful tips for managers of telesales teams... 

The Teamworking Pocketbook focuses on how to maximise team performance... 

The Telephone Skills Pocketbook covers every aspect of using the telephone to improve business performance... 

This Pocketbook is a clear concise guide to improving sales results and follows an 8-stage model (The Direct Sales Cycle)... 

This pocketbook will boost your confidence in preparing for and attending job selection interviews (internal and external) as well as for assessment centres... 

This Pocketbook explains how to make the right initial impression, how to discover customer needs, and much more... 

Negotiation is a skill that you need to learn and practise; The Negotiator's Pocketbook will help you do both... 

The Networking Pocketbook details the four basic steps that lead to effective networking relationships… 

The NLP Pocketbook looks at the key principles of NLP and how it can make a difference to you. It describes how you are limited by your beliefs and thoughts and how you can change them for the better... 

The ability to be positive is much more than a genetic inheritance - learn positive approaches to work and life... 

This provides team leaders and team members with useful tips and tools for efficient and effective task management... 

This pocketbook not only benefits employers, but also provides employees with an understanding of what is involved in completing such tests... 

This book is about how to get the best from your working relationship with your boss and other senior staff... 

The Managing Change Pocketbook is for all those responsible for managing change or wishing to understand an imposed change… 

The Mentoring Pocketbook is a 'how-to' guide in the world of mentoring... 

The Marketing Pocketbook is authoritative, comprehensive and - with its clear, concise, factual wording - easily accessible. The content is structured into three parts… 

This pocketbook explains how to plan recruitment, attract the right candidates, assess CVs and application forms, and more…