A powerful management development resource. This content-rich training tool explains the differences between training, coaching... 

This bestselling manual by Sharon Bartram and Brenda Gibson was designed to help you match your training activity with the needs of your organization and the people in it… 

The Training Evaluation Pocketbook explains - succinctly, visually and with abundant informative examples - how to measure your training results... 

Learn the truth about email, business casual, the internet and customer service in these 4 short and entertaining videos... 

The Training Needs Analysis Pocketbook will ensure that your people development solutions are tied to the organisation's strategic plans and objectives... 

The Development Game is a card sort game, similar in style to the earlier (successful) Feedback Game... 

This Toolkit explains the basic skills of facilitation, & how and when to use them (and not to use them)... 

Key strategies, hands-on workshop activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly… 

This pocketbook not only benefits employers, but also provides employees with an understanding of what is involved in completing such tests... 

Learn how to lead effective meetings and effective training... 

This second edition of the bestselling Coaching Effectiveness Profile has been updated with a new look and revised content to show that coaching is not a specialist occupation reserved for the few, but… 

Detailed Coaching Guides (DGGs) provide an even more comprehensive resource which is invaluable for those wanting to assist the instrument subject to focus more deeply on…