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Give ‘Em the Pickle “Give ‘Em the Pickle works. We will continue to use the training program and we will continue to recognize employees for going out of their way for the guest and each other.”
- Steve Leonard, Vice President of Westmark Hotels

Smile “I looked long and hard for a program to use for the Metro Transit Authority (MTA) here in Nashville. There are hundreds of customer service training tapes out there and none of them seemed appropriate. As soon as I saw 'SMILE!' I knew I had found my program. And when the folks at the MTA saw it - it sealed the deal. SMILE! is now a part of the new employee training as well as the customer service training for all existing MTA employees.”
- David L. Preston, Hospitality Industry Training Director, Nashville Convention and Visitors Bureau

The New Business of Paradigms "I have been using Joel Barker's material for over fifteen years in training and OD interventions regarding leadership, change and innovation. I was very happy to see that the original Business of Paradigms had been updated. There are some things I miss from the earlier version but I'm very happy to see the current examples in the New Business of Paradigms. All in all, it met my expectations and accomplishes the learning points I want to make." -AVP, Associate Training -a Financial Services Company

What to do When Conflict Happens "Using the C.A.L.M. Model, the 100 plus companies of CPrint(r), Certified Printers International, now have a much better understanding of what conflict is and how to deal with it in the work place. The program held everyone's attention and gave us an easy way to understand and remember the strategies and techniques needed to handle workplace problems in effective and timely ways." -Thomas P. Crouser, Consultant, Crouser &Associates Inc

OUCH! That Stereotype Hurts: "Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict – just practical, specific skills that can be immediately applied in the workplace. OUCH! is a must-have and a must-see for anyone seeking to create and sustain a respectful workplace." -Sondra Thiederman, Ph.D., Author, Making Diversity Work: Seven Steps for Defeating Bias in the Workplace

The Clarity Imperative "John single-handedly transformed the way we think about branding our organisation and ourselves as professionals. He clearly hit home in helping us to better present ourselves. John's presentation style is engaging, powerful, memorable, and influential.” -Lander Medlin, Executive Vice President, APPA - Leadership in Educational Facilities

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FiSH! Culture

Duration: 50 Minutes

Support Material: See below for details

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Imagine a way to transform your organisation's culture.

Would you like an organisation that doesn't lack motivation? Would you like complaints to be rare, with the only shot in the arm needed to be the annual flu shot?

If you truly want to transform your organisational culture, you need ChartHouse Learning's FiSH! Culture. FiSH! Culture is a step-by-step 10 unit learning program that will have a lasting impact on the overall culture.

FiSH! Culture will help you

• Create a more engaged and alive workplace

• Increase productivity and reduce employee turnover

• Encourage imagination and creativity and infuse a fun-filled spirit

• Inspire others to own their choice of attitudes

• Build trust and improve communications and relationships in the workplace

If you would like a complete solution that works on the overall culture of your organization from top to bottom, combine FiSH! Culture with FiSH! For Leaders - a complete personal development course, excellent for individual or team learning. It offers practical tools, promotes positive leadership and inspires excellence. The goal of FiSH! For Leaders is to support leaders who want to inspire others, lead genuinely, and leave a legacy of caring, integrity and success.

1) The FiSH! Culture Pack includes:

•    1 FISH! DVD
•    1 FISH! The Guide
•    1 FISH! Accessories Pack (includes a 4-pack of Pete the Perch, a 4-pack of FISH! pens, a 4-pack of FISH! magnets, a 6-pack of FISH! stickies, a FISH! tote bag)
•    3 FISH! Participant Workbooks
•    1 FISH! Culture DVD (described below)
•    FiSH! Culture Facilitator’s Guide
•    FiSH! Culture Audio Compilation CD
•    FiSH! Culture Personal Workbook

FISH! Culture DVD: Includes the one and only FISH! film and other videos to be used during your Essential Conversations. Added bonus features for the facilitator.

FISH! Culture Facilitator’s Guide: Your guide to bring The FISH! Philosophy into your organization. FISH! Wisdom for the facilitator on each of the four practices, questions to guide your gathering and a call to action to Experience It.

FISH! Culture Personal Workbook: Thought provoking questions, FISH! Wisdom and open space for ideas, notes or reactions on the conversations that are occurring.

Audio Companion: Need more inspiration or fodder for your conversations? Dive deeper into the four practices of FISH!, and experience FISH! come to life through stories shared from our clients.

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Intro to FiSH! Philosophy Workshop

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Details

FiSH! For Life

AUD $19.99

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Change Management	Customer Service	Motivation	Communication Skills
Management Skills	HR & Diversity Issues	Leadership	Personal Development
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