Home

Training Products

Training Films

Ouch That Stereotype Hurts

Currency Converter

Info: Your browser does not accept cookies. To put products into your cart and purchase them you need to enable cookies.

Training Products

Training Services

Online Learning Solutions

Testimonials

Give ‘Em the Pickle “Give ‘Em the Pickle works. We will continue to use the training program and we will continue to recognize employees for going out of their way for the guest and each other.”
- Steve Leonard, Vice President of Westmark Hotels

Smile “I looked long and hard for a program to use for the Metro Transit Authority (MTA) here in Nashville. There are hundreds of customer service training tapes out there and none of them seemed appropriate. As soon as I saw 'SMILE!' I knew I had found my program. And when the folks at the MTA saw it - it sealed the deal. SMILE! is now a part of the new employee training as well as the customer service training for all existing MTA employees.”
- David L. Preston, Hospitality Industry Training Director, Nashville Convention and Visitors Bureau

The New Business of Paradigms "I have been using Joel Barker's material for over fifteen years in training and OD interventions regarding leadership, change and innovation. I was very happy to see that the original Business of Paradigms had been updated. There are some things I miss from the earlier version but I'm very happy to see the current examples in the New Business of Paradigms. All in all, it met my expectations and accomplishes the learning points I want to make." -AVP, Associate Training -a Financial Services Company

What to do When Conflict Happens "Using the C.A.L.M. Model, the 100 plus companies of CPrint(r), Certified Printers International, now have a much better understanding of what conflict is and how to deal with it in the work place. The program held everyone's attention and gave us an easy way to understand and remember the strategies and techniques needed to handle workplace problems in effective and timely ways." -Thomas P. Crouser, Consultant, Crouser &Associates Inc

OUCH! That Stereotype Hurts: "Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict – just practical, specific skills that can be immediately applied in the workplace. OUCH! is a must-have and a must-see for anyone seeking to create and sustain a respectful workplace." -Sondra Thiederman, Ph.D., Author, Making Diversity Work: Seven Steps for Defeating Bias in the Workplace

The Clarity Imperative "John single-handedly transformed the way we think about branding our organisation and ourselves as professionals. He clearly hit home in helping us to better present ourselves. John's presentation style is engaging, powerful, memorable, and influential.” -Lander Medlin, Executive Vice President, APPA - Leadership in Educational Facilities

Prev Next

Info: Your browser does not accept cookies. To put products into your cart and purchase them you need to enable cookies.

Ouch That Stereotype Hurts

Duration: 15 Minutes

Support Material: 1 CD-ROM with Leader's Guide, Handouts and Powerpoint. 1 book, Ouch! That Stereotype Hurts. 1 pack of OUCH Reminder Cards (10 cards).

AUD $790.00

OUCH! That Stereotype Hurts will help you gain the skills and confidence needed to successfully communicate in a diverse world.

Learning Objectives:

• Understand the impact of stereotypes and biased statements, even when casually said.
• Identify the most common reasons people sit silent in the face of bias and stereotypes.
• Enhance skills for speaking up against stereotypes without blame or guilt

The OUCH! training package includes a DVD with 3 chapters, a CD-ROM with Leader's Guide, Handouts and Powerpoint, the original Ouch! That Stereotype Hurts book, and a pack of 10 OUCH Reminder Cards. It is an off-the-shelf training program designed to assist you in leading a training session.

You may also be interested in this/these product(s)

Diversity & Cultural Awareness Profile

AUD $19.95

FiSH! Trainer Tools / FiSH! Culture Package

Call for Pricing

Details

Ouch Combination Package

AUD $1 695.00

Ouch Your Silence Hurts

AUD $790.00

more categories

Sub Category

Change Management	Customer Service	Motivation	Communication Skills
Management Skills	HR & Diversity Issues	Leadership	Personal Development
Sales & Marketing