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Influencing the Interaction
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Duration: 22 Minutes Support Material: Leader's Guide, Workbook, PowerPoint on CD-Rom
AUD $740.00
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This course identifies six practices which will help service providers offer a more positive experience for their customer. From showing patience and tolerance to a senior citizen to the importance of avoiding common distractions in the workplace, this program raises awareness about how each team member contributes to a positive interaction. |
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