Communication Toolkit

Designed for maximum flexibility, the Toolkit provides you with video vignettes that depict a wide spectrum of common workplace interactions, and the Leader's Guide contains direction for using each clip.

The video clips fall into the following skill categories:

1. Speaking Clearly
2. Active Listening
3. Nonverbal Communication
4. Conflict & Difficult Conversations
5. Group Communication
6. Presentation Skills

Each clip is provided in two formats:

* With narration and onscreen graphics to set up the scene
* Without any set-up narration and graphics.